TERMS & CONDITIONS

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the said IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that requires publishing the rules and regulations, privacy policy and terms & conditions for access or usage of the platform.

The online platforms,  ftdotyou.com &  ftdotyou.in are owned and operated by C & S Technologies Private Limited ("ft.you" or "Ft.you" or "Company" or "we" or "our" or "us"), a private limited company incorporated under the Companies Act, 2013 with its registered office at Flat No. 1202, Tower 1, NCC Urban One, Narsingi, Hyderabad - 500075. The Website, its sub-domains and other sites/apps/other channels maintained by Ft.you to enable the Services (defined below) shall be collectively referred to hereinafter as the "Platform".

The words "User/user", "Customer/customer" "You/you" and "Your/your" refer to the person(s) who use and avail the Services of ft.you through the Platform and shall include both singular and plural.

General browsing or any other services available on the Platform shall be subject to this General Terms and Conditions below, unless otherwise specified herein.

1. GENERAL TERMS & CONDITIONS 

   Subject to the foregoing, these General Terms and Conditions ("T&C") govern your access and use of the Platform for general browsing or any other services available on the Platform. Please read the Terms & Conditions and Privacy Policy carefully before registering on the Platform or accessing any material information through the Platform. By accessing or using any part of the Platform, you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions, then YOU MAY NOT ACCESS THE PLATFORM OR USE ANY SERVICES PROVIDED BY FT.YOU. These General Terms and Conditions form a legal and binding agreement between you and ft.you and is made pursuant to the terms of the Information Technology Act, 2000.

2. ELIGIBILITY 

   You represent and warrant that you are:

   1. at least 18 years old and in case you are acting as a guardian on behalf of a minor, you have the necessary authority to register/ sign up on the Platform for availing the Services on behalf of the minor;
   2. qualified to enter into a legally binding contract, enforceable under the Indian law, including but not limited to the Indian Contract Act, 1872;
   3. not suspended or removed from using ft.you’s Services and/or the Platform or any part thereof, previously.

3. YOUR ACCOUNT

   If you wish to use or browse through the Platform, you are required to maintain an account on the Platform ("Account") and you will be required to furnish certain information and details, including your name, email id, contact number, financial information, and any other information asked directly on the platform.

   You further understand that you are responsible for maintaining the confidentiality and security of your Account including log-in details and password. You agree and accept that you are solely responsible for all activities that occur through your Account. You shall take all necessary steps to ensure that your password on the platform or any other devices from which the platform can be accessed is kept confidential and secured and you shall inform ft.you immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.

   Please ensure that the details You provide us are true, correct, accurate and complete. Upon the Company gaining knowledge of having any reasonable suspicion that the information provided by You is wrong, inaccurate or incorrect, the Company shall immediately terminate Your account without any notice to You in this regard. In the event of any changes to the information shared by You after registering Yourself on the Platform, you shall be responsible for forthwith notifying the said changes to Us. You can access and update most of the information You provided us on the ‘dashboard’ area of Your account after You log-in or by writing to us at support@candstechnologies.com. The right to use this Platform is personal to the User and is not transferable to any other person or entity.

   You also warrant that providing such details and information on the Platform or sharing of the aforesaid details/information shall not violate any third-party rights or the intellectual property of any third party. You further represent and warrant that at the time of making any new Account, you do not currently have an existing account on the Platform.

4. PLATFORM SERVICES

   Ft.you is a digital platform on which customers can order customized outfits as per their clothing requirements. The platform enables the local market players like tailors, boutiques, cloth stores and other vendors (referred to as "Partners") working in the clothing sector to cater to the specialised needs of these customers with everything delivered at their doorstep with the help of third party courier service providers. ft.you’s website is available at ftdotyou.com &  ftdotyou.in (referred to as "Website" or "Platform").

5. PRICES AND PAYMENT

   1. The price is provided on the Platform on an ‘as is’ basis and all prices for the products on this Platform are subject to change without notice. However, while purchasing a product/service, the price prevailing at the commencement of placing the order will apply. 
   2. Company will not, at any point of time during any transaction between You and the Partner come into or take possession of any of such products offered by such Partner, nor does it, at any point, gain title to or have any rights or claims over the products offered by such Partners.
   3. Even if the Platform is provided on a ‘no charge’ basis for a period of time, the Company shall have the right to charge such subscription fees as it determines in its sole discretion from time to time without any prior notice.
   4. The Company will employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
   5. All payments shall be made by credit card, debit card, or such other method as the Company may specify from time to time. 
   6. The prices of all the products on the Platform are excluding taxes. The amount of tax will be charged as per the laws of India. 

6. USE OF THE PLATFORM

   By accessing and exploiting the services offered by the website/platform You take whole and sole responsibility for any acts/action done on this website/platform (or any part thereof):

   1. You shall not use the Platform otherwise than as an end user. You shall always comply with all applicable laws in Your use of the Platform.
   2. You agree not to circumvent, disable or otherwise interfere with security-related features of the Platform or features that prevent or restrict use or copying of any content or enforce limitations on use of the Platform or the content therein.
   3. Ft.you shall not be responsible for any delay or failure in processing any transaction or any request whatsoever resulting from infrastructure issues like server downtime, network unavailability, connectivity issues, etc.
   4. You shall notify ft.you in the manner provided hereunder of any change in your situation and/or personal information and/or profile and ft.you would rely on the most recent information provided by you.
   5. Ft.you has the sole authority and right to reject your request to open an account with ft.you. Ft.you may at its discretion choose to disclose or not disclose the reason for not opening such an account. ft.you may also reject / suspend / freeze your request to open or operate your account on directions received from regulatory or government bodies and statutory authorities.
   6. You hereby consent to record your telephonic conversations with the customer support department of ft.you (managed by itself or through any outsourced vendor) for quality control, record retention purposes, and other similar purposes.
   7. You hereby declare that the transactions made through the ft.you Platform shall be through money acquired through your own legitimate source/ bank account only and the said transactions do not contravene any act, rules, regulations, notifications or directives of the provisions of the Income Tax Act, Anti Money Laundering laws, Anti-Corruption Laws and all other applicable laws from time to time.
   8. The Platform is controlled and offered by the Company from its facilities in India. If You are a user outside India, please take note the Company is subject only to Indian law and only to the jurisdiction of Indian courts. The Company makes no representations that the Platform is appropriate or available for use in other locations. Therefore, if you are a user outside India, you may use the Platform solely at your own discretion and at your own risk. You shall be solely responsible for compliance with the local laws.

7. PROHIBITED USES

   In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the Platform:

   1. for any unlawful purpose;
   2. to solicit others to perform or participate in any unlawful acts;
   3. in a manner so as to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances in India;
   4. in a manner so as to infringe upon or violate ft.you’s intellectual property rights or the intellectual property rights of others;
   5. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, etc.;
   6. to submit or create false or misleading information;
   7. to upload or transmit spam, viruses, or any other type of malicious code that will or may be used in any way to adversely affect the functionality or operation of the Service or Platform or any related website, other websites, or the Internet;
   8. to harvest or collect any information of the users of the Platform, including but not limited to using any robot, spider, site search or retrieval application, phishing, or other manual or automatic device or process to retrieve, index or mine data;
   9. to attempt to gain unauthorized access to any portion or feature of the Platform, any other systems or networks connected to the Platform, to any of the Company’s server, or through the Platform, by hacking, password mining or any other illegitimate means;
   10. to probe, scan or test the vulnerability of the Platform or any network connected to the Platform, nor breach the security or authentication measures on the Platform or any network connected to the Platform;
   11. to falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
   12. to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Platform;
   13. for any obscene or immoral purpose which also includes any content uploaded by the user or the admin of the Platform which may include using of the designs/photographs uploaded on the Platform;
   14. violate any applicable laws or regulations for the time being in force within or outside India or anyone’s right to privacy or personality;
   15. violate the Terms and Conditions contained herein or terms and conditions provided elsewhere which may be modified from time to time;
   16. to interfere with or circumvent the security features of the Service or Platform or any related website, other websites, or the Internet; or
   17. shall not use ft.you’s and/or its group, affiliates and subsidiary companies’ registration details, and/or any certificates and/or any general details thereby inducing public at large to conduct business, trading activities with you. Additionally, you shall ensure that you shall not undertake any selling/advisory activities or carry out any transactions and/or mis-sell the products/services offered by you in the secondary market under the name and title of ft.you, its affiliates, group and subsidiary companies.

8. LICENSE BY FT.YOU 

   1. All intellectual property in or of the Platform belongs to or is licensed to ft.you or its group, affiliate and subsidiary companies. ft.you grants you a limited, non-transferrable, non-exclusive and revocable license to access and use the Platform or any part thereof for availing the Services, but not to download any material from it (other than page caching) or modify it, or any portion of it for commercial use. Any unauthorized access to the Platform (or any part thereof) or any networks, servers or computer systems connected to the Platform and any attempt to modify, adapt, translate or reverse engineer any part of the Platform or re-format or frame any portion of the pages of the Platform is not permitted without ft.you’s express written consent.
   2. This license is non-transferable and does not permit any resale or commercial use of this Platform or its contents; any downloading or copying of account information for the benefit of anyone other than Your use; or any use of data mining, robots, or similar data gathering and extraction tools. The Platform or any portion of the Platform (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of the Company and / or its affiliates, as may be applicable. Any unauthorized use of the Platform shall terminate the permission or revoke the license granted by the Company and the Company shall have the right to seek legal recourse available to it under applicable laws. 
   3. The Platform or any portion of the Platform (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of ft.you, as may be applicable. Any unauthorized use of the Platform shall terminate the permission or revoke the license granted by ft.you herein.
   4. Further, you understand and accept that all information, except your personal information and other data submitted by you for the purposes of transacting on the Platform, through the Platform shall be deemed to be the property of ft.you, and ft.you and/or its group, affiliate and subsidiary companies shall be free to use any ideas, concepts, know-how or techniques provided by you on the Platform, in any manner whatsoever.

9. THIRD PARTY MATERIAL AND SERVICES 

   1. Ft.you may provide you links to third party services ("Third Party Services") and may display, include or make available content, data, information, applications or materials from third parties ("Third Party Materials"). You acknowledge and agree that ft.you is providing the Third Party Materials on an "as is" basis and is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or Third-Party Services. Ft.you does not warrant or endorse and does not assume and will not have any liability or responsibility to you or any other person for any third-party services, third party materials or web sites, or for any other materials, products, or services of third parties.
   2. Ft.you urges you to read the terms & conditions of the respective Third Party Services, before accessing or registering with any of such third-party sites. Further, ft.you does not make any warranties and expressly disclaims all warranties express or implied, including without limitation, those of merchantability and fitness for a particular purpose, title or non-infringement with respect to any information or services or products that are available or advertised or sold through these third-party websites.

10. LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES 

    1. To the maximum extent permitted by law, ft.you, its affiliate, group and subsidiary companies, officers, directors, employees or any related party disclaim any liability to you or to any third party for any indirect, incidental, special or consequential damages, including without limitation to loss of investments, revenue or profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever, howsoever arising. To the maximum extent permitted under law, you waive, release, discharge and hold harmless ft.you, its affiliate, group and subsidiary companies, and each of their directors, officers, employees, and agents, from any and all claims, losses, damages, liabilities, expenses and causes of action arising out of your use of the Platform and/or Services.
    2. You expressly understand and agree that, to the maximum extent permitted by applicable law, the Platform and its content are provided by ft.you on an "as is" basis without any warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, ft.you and its group, affiliate and subsidiary companies make no warranty that (i) the Platform or Platform Services will meet your requirements, or your use of the Platform will be uninterrupted, timely, secure or error-free; (ii) the results obtained from the use of the Platform will be effective, accurate or reliable; (iii) any errors or defects in the Platform will be corrected. No advice or information, whether oral or written, obtained by you from ft.you and/or its group, affiliate and subsidiary companies shall create any warranty not expressly stated in these Terms & Conditions; (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, or (v) any errors in the technology will be corrected and you are solely responsible for any damage to your computer system or loss of data that results from the download of any such material. no advice or information, whether oral or written, obtained by you from the company through or from the service will create any warranty not expressly stated in these terms
    3. Ft.you has endeavoured to ensure that all the information on the Platform is correct, but the Company neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information regarding the Platform Services or otherwise. Ft.you and/or its group, affiliate and subsidiary companies shall not be responsible for the delay or inability to use the Platform or related functionalities, the provision of or failure to provide functionalities, or for any information, software, functionalities and related graphics obtained through the Platform, or otherwise arising out of the use of the Platform, whether based on contract, tort, negligence, strict liability or otherwise. Further, ft.you and/or its group, affiliate and subsidiary companies shall not be held responsible for non-availability of the Platform during periodic maintenance operations or any unplanned suspension of access to the Platform that may occur due to technical reasons or for any reason beyond its control. You understand and agree that any material or data downloaded or otherwise obtained through the Platform is done entirely at your own discretion and risk, and that you will be solely responsible for any damage to your computer systems or loss of data that results from the download of such material or data.
    4. Please note that Platform Services are not available in all geographical areas and depending on your location, you may not be eligible to avail certain Platform Services offered by ft.you and/or its group, affiliate and subsidiary companies. Ft.you and/or its group, affiliate and subsidiary companies reserve the absolute right to determine the availability and eligibility for any of the Platform Service offered on the Platform.
    5. The Colour of the product that you receive may vary from what you see on the Platform. ft.you does not guarantee that the colour of the product that you see on the Platform and receive will be exactly the same and there may be variations and ft.you is not responsible for the same. 
    6. Ft.you is not responsible for the damage caused to the product during the opening of the package by the customer. We would require you to take a video of you unpacking the package as it will act as strong evidence in case a dispute arises in the future.
    7. Although ft.you strives to take all possible efforts to cater to the needs of the customer, ft.you does not guarantee that the customer will like their products. 
    8. Ft.you is not responsible for the quality of the products and services offered on the Platform. It is the sole responsibility of the Partners to ensure that they maintain the highest quality levels of the products and services offered by them as per the prevailing market standards.
    9. We may provide refunds as per our refund policy which will be borne by the Partner only. Only in cases where there is no scope for rectification or alteration of the product, refund will be provided and the same amount would be borne by the Partner. 
    10. It is the responsibility of the Partners to update the status of availability of the product from their end. Therefore, ft.you cannot be held responsible with respect to issues pertaining to the status of availability of the products. In case, the customer completes the payment for such an out of stock product regardless of whether shown in the Platform as available or unavailable, the final amount of that particular product will be refunded to the customer. 
    11. Ft.you is a marketplace e-commerce entity and we only provide the information technology platform to facilitate the transactions between the Customers and the Partners. Ft.you is not liable for any acts / actions or omissions of the Partners. 
    12. It is deemed that the User upon using the Platform of Ft.you is aware about the Cancellation Policy and consents to the same.

11. INDEMNITY 

    You agree to indemnify, save, and hold the Company, its affiliates, contractors, employees, officers, directors, agents and its third party associates, licensors, and partners harmless from any and all claims, demands, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to Your use or misuse of the services or of the Platform, or acts / actions or omissions of the Partners, any violation by You of these Terms & Conditions, or any breach of the representations, warranties, and covenants made by You herein or Your infringement of any intellectual property or other right of any person or entity, or as a result of any threatening, libellous, obscene, harassing or offensive material posted/ transmitted by You on the Platform. The Company reserves the right, at Your expense, to assume the exclusive defense and control of any matter for which You are required to indemnify the Company, including rights to settle, and You agree to cooperate with the Company’s defense and settlement of these claims. The Company will use reasonable efforts to notify You of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this Terms & Conditions.

12. AMENDMENT

    Ft.you reserves the right to change, modify, add, or remove portions of any terms and conditions including this T&C, specific terms and conditions applicable to each business vertical, privacy policy and disclaimers displayed on our Platform from time to time without any prior notice except when such prior notice is mandated by the applicable laws of India ("Terms"). The revised Terms with the changes shall be made available on the Platform. You are requested to regularly visit the Platform to view the most current version of the Terms. While we will endeavour to notify you, it is your responsibility to check the Terms periodically for changes. You can determine when these Terms were last revised by referring to ‘Last Updated’ at the top of the Terms & Conditions. The changes will become effective and shall be deemed accepted by you and shall apply immediately on a going-forward basis with respect to your continued use of the Platform or availing the Services or when a payment transaction is initiated by you through the Platform after the posting date. If you do not agree with any such change, your sole and exclusive remedy is to terminate your use of the Platform and the Service. For certain changes, ft.you may be required under applicable law to give you advance notice, and ft.you will comply with such requirements. Your continued use of the Platform following the posting of changes will mean that you accept and agree to the changes.

13. PRIVACY

    1. Ft.you will collect, store and disclose your information in accordance with the Privacy Policy available at <<<hyperlink>>> 
    2. Ft.you may provide you with notices and communications by e-mail, SMS, push notifications, regular mail or postings on the Platform or voice call or internet-based messaging applications like WhatsApp or by any other reasonable means based on the details provided by you. In case of any change in any details provided by you including but not limited to email id and/or mobile number and/or correspondence address, you shall inform ft.you in writing in advance in the prescribed format to carry out the necessary changes in its records
    3. You hereby unconditionally consent that such communications sent by ft.you to you via the above-mentioned modes are upon the request and authorization from you.
       Except as otherwise set forth herein, notice to ft.you must be sent by courier or registered email to support@candstechnologies.com
    4. Ft.you does not guarantee that electronic communications will be successfully delivered, or that they will be secure and virus free. ft.you shall not be liable for any loss, damage, expense, harm or inconvenience caused as a result of an electronic communication being lost, delayed, intercepted, corrupted or otherwise altered or for failing to be delivered for any reason beyond ft.you’s reasonable control. All correspondence will be in English.
    5. You agree to be contacted by ft.you and its representatives over phone or on registered email id with reference to the Services. You agree & confirm that if your mobile number is registered in the Do Not Disturb (DND) list of TRAI, you may not receive SMS or calls from ft.you. You agree to take steps to deregister from the DND list and shall not hold ft.you liable for non-receipt of SMS or calls in the interim period.

14. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

    1. If, at the Company’s request, you send certain specific submissions or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), You agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that You forward to Us. We are and shall be under no obligation (a) to maintain any comments in confidence; (b) to pay compensation for any comments; or (c) to respond to any comments.
    2. You agree that Your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that Your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related Platform. You may not use a false e-mail address, pretend to be someone other than Yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments You make and their accuracy. We take no responsibility and assume no liability for any comments posted by You or any third-party.
    3. You are licensing to the Company and its service providers, any information, data, passwords, materials or other content (collectively, "Content") You provide through or to the service. Company and service provider of Company may use, modify, display, distribute and create new material using such Content to provide the service to You. We may also use, sell, license, reproduce, distribute and disclose aggregate, non-personally identifiable information that is derived through Your use of the Platform.

15. REFUND POLICY

    1. We may provide refunds as per our refund policy only in case where there is absolutely no scope for rectification or alteration of the product. The same would be borne by the Partner. 
    2. The request for alteration or refund must be raised within 7 days of receiving the product. After this period, ft.you will not accept any requests for return or alteration in any case. 
    3. The aforementioned request for return or alteration will only be accepted if the product has the original product tags, bill and the original packaging. ft.you will not accept any requests for refund or alteration in case these three requirements are not fulfilled.
    4. The Colour of the product that you receive may vary from what you see on the Platform. ft.you does not guarantee that the colour of the product that you see on the Platform and receive will be exactly the same and there may be variations and ft.you is not responsible for the same. No requests for refund shall be entertained in such cases.  
    5. In case the issues with the product are a consequence of a shortcoming or a mistake of the Partner, then the courier cost involved in the alteration process will be borne by the Partner only. 
    6. In case the issues with the product are a consequence of a shortcoming or a mistake of the customer or their personal preference, then the courier cost involved in the alteration process will be borne by the customer only. 
    7. Ft.you is not responsible if the product is damaged in transit. The Logistics Partner would be liable in case the product is damaged in transit.  
    8. Ft.you is not responsible for the damage caused to the product during the opening of the package by the customer. We would require you to take a video of you unpacking the package as it will act as strong evidence in case a dispute arises in the future.
    9. Ft.you will not accept any requests for refund in case the customer does not like the product. In such cases, the customer can only select the option of alteration if possible. Although ft.you takes all possible efforts to cater to the needs of the customer, ft.you nowhere guarantees that the user will like the product.

16. CANCELLATION POLICY

    1. There may be certain orders that Ft.you may not be able to accept and cancel. Ft.you reserves the right, at its sole discretion, to refuse or cancel any order for any reason(s). Some situations that may result in the User’s order being cancelled include but are not limited to limitations on quantities available for purchase, inaccuracies or errors in product or pricing, etc. In some cases, Ft.you may also require additional verifications or information before accepting any order. Ft.you shall inform the User if, all or any portion(s), of their order is/are cancelled or if additional information is required to accept their order. In case Ft.you is unable to reach out to the user, the order will be cancelled by Ft.you. If the User’s order is cancelled by Ft.you after their credit / debit card has been charged, the said amount will be reversed back to the Source Account of the User.
    2. An order can be cancelled by the User only before the Partner confirms the order with Ft.you. Once Ft.you receives the order confirmation from the Partner, cancellation for the order cannot be processed.
    3. In the event of approval of cancellation by Ft.you, amount / amounts equivalent to the purchase / payments made shall be credited back to the Source Account of the User.  

17. SUSPENSION OF ACCESS

    The Company may wish to stop providing the services and may terminate use of it at any time without giving notice of termination to You. Unless the Company informs the User otherwise, upon any termination, (a) the rights and licenses granted to You in these Terms & Conditions will end; and (b) User must stop using the Platform or any part thereof forthwith. The Company reserves the right to suspend or cease providing any service and shall have no liability or responsibility to the User in any manner whatsoever.

18. MONITORING OF THE PLATFORM AND YOUR ACCOUNT 

    The Company always has the right and liberty to monitor the content of the Platform or any part thereof which shall include information provided in Your account. The monitoring of the Platform is important to determine the veracity of the information provided by You and that every User remains in consonance with the Terms & Conditions provided herein. Subject to the Terms & Conditions mentioned herein, the Company shall also have the liberty to remove any objectionable content which is in contravention of the Terms & Conditions or any applicable laws in force in India or share such information with any governmental authority as per procedures laid down by the law for the time being in force in India

19. GOVERNING LAW AND JURISDICTION

    1. Your use of this Platform, Services and any terms and conditions stated in this T&C or other service specific terms and conditions shall be subject to the laws of India. 
    2. If a dispute, controversy, or claim arises out of or relates to this Agreement or the breach thereof, the dispute must be first settled through consultations and negotiations. If no settlement can be reached through consultations of the Parties within 30 (thirty) Business Days of one Party delivering a written notice of the Dispute to the other Party, then such matter shall, be resolved and finally settled in accordance with the provisions of the Indian Arbitration and Conciliation Act, 1996 as may be amended from time to time or its re-enactment and the rules made there under (the "Arbitration Act"). The arbitration proceedings shall take place at Hyderabad in India and the proceedings shall be exclusively in English.
    3. No Party shall be entitled to commence or maintain any action in a court of law upon any matter in dispute until such matter shall have been submitted to arbitration and determined as provided above, and then only for the enforcement of the arbitral award.
    4. Pending the resolution of a dispute by arbitration, the Parties shall, except in the event of termination, continue to perform all their obligations under this Agreement without prejudice.
    5. This clause shall survive the Termination of this Agreement.

20. SEVERABILITY 

    Notwithstanding that the whole or any part of any provision of these Terms & Conditions may prove to be illegal or unenforceable, the other provisions of these Terms & Conditions and the remainder of the provision in question shall continue in full force and effect.

21. WAIVER

    No failure or delay in exercising any right, power or privilege hereunder shall operate as a waiver thereof nor shall any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other right, power or privilege. Every right or remedy herein conferred upon or reserved to either party shall be cumulative and shall be in addition to every right and remedy existing at law or equity or by statute and the pursuit of any one right or remedy shall not be construed as an election.

22. ASSIGNMENT 

    You will not assign or otherwise transfer Your rights or obligations under these Terms & Conditions. The Company may assign its rights and duties under these Terms & Conditions without any notice to You.

23. TAKEDOWN POLICY

    If You believe that there is any content available on the Platform which is contrary to Company’s policies or applicable law, then please notify the Grievance Officer at the email ID provided in the Privacy Policy / Terms & Conditions. When You send such notice, please ensure that Your notification contains the following details:

    1. Your name, email ID, phone number and postal address;
    2. The exact nature of the objectionable content and the exact location (including the relevant web page) where it appears;
    3. Why You consider the content to be objectionable.
    4. We will evaluate the contents of the notice and may take such action as we deem appropriate in keeping with our policies and applicable law which may include, asking further details from You or taking down the content that was the subject matter of Your notice.

24. FORCE MAJEURE 

    Ft.you and its group, affiliate and subsidiary companies shall not be liable for failure or error of any transaction on the Platform or for any failure on part of the Company to perform any of its obligations under these Terms & Conditions if performance is prevented, hindered or delayed by a Force Majeure event (as defined below) and in such case its obligations under these Terms & Conditions shall be suspended for so long as the Force Majeure event continues. The term "Force Majeure Event" means any event which occurred and is beyond the control of ft.you, including without limitations, unavailability of any communication systems, breach, or virus in the processes or payment or delivery mechanism, sabotage, fire, flood, explosion, acts of god, civil commotion, pandemic, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage devices, computer crashes, malfunctioning in the computer terminal or the systems getting affected by any malicious, destructive or corrupting code or program, mechanical or technical errors/failures or power shut down, faults or failures in telecommunication etc.

    Ft.you, its group, affiliate and subsidiary companies shall be discharged from such performance to the extent of and during the period of such Force Majeure Event, and such non-performance of its obligations shall, in no event whatsoever, amount of a breach of its obligations.

25. VIOLATION OF THE TERMS AND CONDITIONS

    Without limiting the generality of any other provision of these Terms & Conditions, if you commit any default or violation of any of the obligations set forth in these Terms, you shall be liable for all the losses and damages that this may cause to the Platform, ft.you, its group, affiliate and subsidiary companies, or partners.

26. NOTICES

    Any notice required to be given to Company under these Terms & Conditions shall be sent by registered mail or recognized courier to the following address: Flat No. 1202, Tower 1, NCC Urban One, Narsingi, Hyderabad - 500075

27. GRIEVANCES

    You can reach out to ft.you at support@candstechnologies.com to raise any questions, complaints, grievances or feedback.